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Intake Analyst – Fair Practices Commission (Ontario)

The Fair Practices Commission is currently seeking an Intake Analyst.  Below are the details of the vacant position as well as a document you can download. The document is in English only as this is primarily an English speaking position. Closing date: Monday, January 31, 2022 The Fair Practices Commission…

2020 Annual Reports – Gatineau Ombudsman

The following Annual Reports were submitted to the City of Gatineau by Ombudsman Maryline Caron to the City of Gatineau: 2020 Annual Report: À votre service pour l’équité (in French only), submitted June 22, 2021 2019 Annual Report: Un nouveau modèle au service des citoyennes et des citoyens (in French…

Manager, Intake and Early Resolution – BC Ombudsperson

Closing date: Tuesday, January 18, 2022 at 12:00 pm Are you a leader committed to ensuring fair treatment of British Columbians? Are you ready to take initiative and work collaboratively to resolve complaints? If so, apply your skills as Manager, Intake and Early Resolution, with the Office of the Ombudsperson!…

Manager of Investigations – BC Ombudsperson

Make a difference for the people of B.C. in a highly supportive and progressive environment! Reporting to the Executive Director of Intake and Investigations, the Manager of Investigations leads and manages a team of up to eight Ombudsperson Officers employed as excluded managers under the Public Service Act, ensuring that investigations…

The Osgoode/FCO Certificate – Essentials for Ombuds (February 2022)

The Essentials for Ombuds is a five-day intensive training collaboration between the Forum of Canadian Ombudsman and Osgoode Professional Development. Program Dates: February 7-11, 2022 (Online/Live) The authoritative course for today’s Ombuds and similar investigating and dispute resolution roles. Now in its tenth year, this unique program, both comprehensive and…

The Osgoode/FCO Certificate – Advanced Issues in Ombuds Practice (April 2022)

Apr 12-13, 2022 / Apr 19-20, 2022 Online – Live, Interactive • Registration Open For the more experienced Ombuds professional, this four-day advanced certificate – offered in two distinct modules – will explore and analyze some of the most challenging problems confronting today’s Ombuds. This advanced intensive and interactive program…

Ombuds – Indigenous Services Canada, Gatineau (Québec)

Reporting directly to the Deputy Minister of Indigenous Services Canada (ISC), the Ombuds is accountable for providing national leadership for the establishment and ongoing development, implementation and delivery of Ombuds Services across ISC to facilitate the resolution of work-related issues and concerns by providing all employees with a confidential, impartial…

Ombuds – Crown-Indigenous Relations and Northern Affairs Canada Gatineau (Québec)

Reporting directly to the Deputy Minister of Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC), the Ombuds is accountable for providing national leadership for the establishment and ongoing development, implementation and delivery of Ombuds Services across CIRNAC as a confidential, neutral and informal resource to facilitate the resolution of work-related concerns…

Université de Sherbrooke appoints Marie-Claude Laquerre to the position of Student Ombudsman

We are pleased to announce to the members of the FCO that at its last meeting, the Board of Directors of the Université de Sherbrooke appointed Marie-Claude Laquerre to the position of Student Ombudsman to replace Ms. Soucila Badaroudine who has retired. Marie-Claude Laquerre has been involved in the Université…

Québec Ombudsman’s special report on how the first wave of the pandemic was managed in CHSLDs

On November 23, 2021, Québec Ombudsperson Marie Rinfret released her findings about how the COVID-19 crisis was handled in residential and long-term care centres (CHSLDs) during the first wave of the pandemic. Her special report zeros in on the main failings that led to multiple outbreaks and deaths in these…
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