Category Archives: Publications
Patient Ombudsman releases 2021-2022 Annual Report
Patient Ombudsman’s 2021/22 annual report highlights the strain patients, caregivers and health care providers have been under, with a growing number of complaints focusing on staffing issues, access to care, and a lack of courtesy and respect.
In its latest annual report, Patient Ombudsman shares complaints data from 2021/22, and reflects…
The Québec Ombudsman’s Annual Report: recovering together from the setbacks of the pandemic
Thursday December 1, 2022, Québec Ombudsman Marc-André Dowd tabled his 2021-2022 Annual Report in the National Assembly.
Emphasizing the ever-present impact of COVID-19 in Québec, he insisted on the pandemic-related challenges to public services since March 2020. As he sees it, the huge task of adapting to the fallout from…
Alberta Ombudsman publishes 2021-2022 Annual Report
The Alberta Ombusman is pleased to publish its Annual Report for the period April 1, 2021 to March 31, 2022.
Alberta-Ombudsman-2021-22-ARDownload…
Nova Scotia Ombudsman Annual Report 2021-2022
Assistant Ombudsman, Christine Brennan, is pleased to present the Nova Scotia Office of the Ombudsman bilingual Annual Report which covers the period of April 1, 2021 to March 31, 2022 entitled “…fairness, integrety, good governance”.
Ombud NS AR 2021-2022 Eng – FinalDownload…
Ontario Ombudsman publishes Annual Report 2021-2022
Annual Report 2021-2022: Broader public sector, child welfare and landlord/tenant issues among top areas of concern.
(TORONTO – August 10, 2022) Ontario Ombudsman Paul Dubé today reported that public concerns and complaints to the provincial watchdog have returned almost to pre-pandemic levels. His office fielded 25,161 complaints and inquiries in…
Ombudsman Toronto Releases Early Recommendations to Improve Fairness of City’s Encampments Response
Toronto’s Ombudsman today (July 14, 2022) released an interim report with early recommendations that he says the City should implement immediately to improve the fairness of its response to encampments.
“Clearing encampments is extremely disruptive and in some cases traumatizing to the people living in them,” says Ombudsman Kwame Addo.…
Ombudsman de Montréal releases its 2021 Annual Report
https://ombudsmandemontreal.com/wp-content/uploads/2022/06/OdM_AnnualReport2021_eng.pdf…
Ombudsman Toronto releases its 2021 Annual Report
Message from the Ombudsman, Kwame Addo – I am pleased to present my first Annual Report since becoming Toronto’s Ombudsman in the summer of 2021. As some of you may know, I was one of the very first employees of Ombudsman Toronto when the office opened its doors to the…
Québec Ombudsman’s special report on Student Financial Assistance
On March 3, 2022, Québec Ombudsman released a special report on how the public student financial assistance system (AFE) is managed. The report describes what needs to be done to correct the lack of transparency and listening.
The investigation showed that:
Overall, the information provided to students is insufficient.Handling of…
2020 Annual Reports – Gatineau Ombudsman
The following Annual Reports were submitted to the City of Gatineau by Ombudsman Maryline Caron to the City of Gatineau:
2020 Annual Report: À votre service pour l’équité (in French only), submitted June 22, 2021
2019 Annual Report: Un nouveau modèle au service des citoyennes et des citoyens (in French…
