Executive Director, Intake and Investigation – Ombudsman BC

Permanent, Full-Time. Deadline to apply: Monday, November 1, 2021 noon (PDT)

Bring your vision, leadership and strategic planning skills to this important role.

The Executive Director leads a multi-disciplinary team of managers in the delivery of ombudsperson services ensuring intake and investigations are conducted in a timely, fair, thorough and impartial manner. This is achieved through the development and implementation of effective intake and investigative policies, procedures and practices, as well as conducting reviews of files and investigations as required to ensure consistency and service quality. The Executive Director provides expert advice to the Deputy Ombudsperson and the Ombudsperson on matters of policy, jurisdiction, issues, trends and resources. Under the authority delegated by the Ombudsperson, this position exercises considerable responsibility interfacing with government ministries and the broader public sector.

The Executive Director provides leadership for the development and implementation of intake, investigative and early resolution frameworks and strategies required to deliver timely, fair, thorough and impartial investigative and intake services. The Executive Director retains investigatory oversight of files until an investigation leads to a report and is then transferred to the Director, Public Reporting, Policy and Knowledge Management.

As BC’s independent voice for fairness, our Office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here.

Complete qualifications, including competencies, are outlined in the job profile. The job profile is available in the posting found at: https://bcombudsperson.ca/about/careers/current-opportunities/

This posting is for one permanent, full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status. This position is excluded from union membership.

This position may temporarily be performed virtually due to the current extraordinary circumstances related to COVID-19. This may remain in place until public health advisories are lifted, in consultation with the supervisor.

To Apply:

DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.

To apply for this position, you must submit a complete application package online by visiting the Careers page on our website at Office of the Ombudsperson.

Forum of Canadian Ombudsman