Ombudsman Toronto releases its 2021 Annual Report

Message from the Ombudsman, Kwame Addo – I am pleased to present my first Annual Report since becoming Toronto’s Ombudsman in the summer of 2021. As some of you may know, I was one of the very first employees of Ombudsman Toronto when the office opened its doors to the public in 2009. Since then, I have witnessed the positive impact this office has had on both the City government and the lives of people in Toronto. It is an honour to return as Ombudsman. I would be remiss, however, if I didn’t acknowledge the work of Fiona Crean and Susan Opler, the ombudsmen who came before me. I am grateful to have the opportunity to build upon their outstanding work.

Forum of Canadian Ombudsman Forum of Canadian Ombudsman