Director of Investigations – Ontario Ombudsman

Director of Investigations – Ontario Ombudsman

October 6, 2022


The Director, Investigations (Director) is a member of the Ontario Ombudsman’s Executive Management Team and a key contributor providing complaints handling and investigative expertise, leadership, high-level strategic advice and critical management support to the Ombudsman and Deputy Ombudsman in the fulfillment of the Ombudsman’s mandate.

Reporting to the Deputy Ombudsman, the Director is responsible for the leadership and direction of the Ombudsman’s Investigations team, which reviews complex complaints, attempts resolutions, and conducts investigations in relation to provincial government departments, boards, agencies, commissions and tribunals, as well as municipalities, universities, and school boards. The Director ensures that all reviews and investigations conducted by the team follow a methodology adopted by the office and meet the Ombudsman’s standards for thoroughness, investigative integrity, and impartiality.

As the ideal candidate, you bring a minimum of 5 years’ experience directing investigations in an oversight or similar body and in leading and managing teams of investigators. Flexible and a strong communicator, you have a creative leadership style and seek solutions to problems and in developing ways to improve services. You bring experience in the delivery of services and programs to the public, and in planning, conducting, and evaluating investigations. Knowledge of provincial government departments, boards, agencies, commissions and tribunals, the machinery of government, and the Ombudsman Act and the role and function of the Ombudsman of Ontario is desirable. The ability to communicate and work in French is considered an asset.

Applications are encouraged immediately and should be submitted online.

For more information, please contact Camille Petitti of Odgers Berndtson. We thank all those who express an interest, however only those chosen for further development will be contacted.

Ombudsman Ontario  is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers Berndtson and Ombudsman Ontario throughout the recruitment, selection and/or assessment process to applicants with disabilities.

Odgers Berndtson is deeply committed to diversity, equity and inclusion in all the work that we do. As part of our efforts to better understand our ability to reach as broad a pool of candidates as possible for our searches, our DEI team would like to encourage you to take a moment and access our Self-Declaration Form.

Deadline to apply: November 30, 2022

Direct link to job posting:

Forum of Canadian Ombudsman Forum of Canadian Ombudsman