Ombudsman Representative – Office of the Ombudsman, Nova Scotia

Ombudsman Representative 2
Date: Jul 4, 2018
Location: HALIFAX, NS, CA, B3J 1H6
Company: The Government of Nova Scotia
Competition # 14343 Ombudsman Representative 2, Term, HALIFAX
Office of the Ombudsman
Posting Closing Date: 7/18/2018

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Aboriginal People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify, on your application form, cover letter, or on your resume.


Reporting to the Manager of Investigation & Complaint Services, the Ombudsman Representative 2 is a lead member of an investigative team who conducts independent, impartial, and confidential investigations involving provincial and municipal government entities within Nova Scotia. The incumbent will be required to conduct investigations pursuant to the Ombudsman Act and the Public Interest Disclosure of Wrongdoing Act. Ombudsman Representatives identify and investigate matters relating to the administration of legislation with an emphasis on administrative/procedural fairness and government accountability.

The incumbent assesses and evaluates complaints and reports on matters that may be publicly sensitive or complex in nature. The incumbent is also responsible to conduct interviews, research, and in-depth analysis to develop comprehensive investigative findings and reports. Ombudsman Representatives provide advice to the Executive Director and the Ombudsman on systemic issues and other matters. The Ombudsman Representative 2 liaises with the public, government employees and senior government officials, and must demonstrate a high degree of integrity, initiative, sound judgment, and professionalism.


  • Bachelor’s degree plus several years of relevant experience in conducting in-depth and complex investigations, or the equivalent training and experience.

As the successful Candidate, you must possess:

  • Extensive knowledge and experience conducting interviews and report writing.
  • Research and analytical skills and experience interpreting legislation, regulations, policies, and procedures.
  • Excellent interpersonal and communications skills, both oral and written, and the ability to view matters objectively, thoroughly and efficiently.
  • Experience in various computer applications, including Microsoft Office Suite, and internet browsers.
  • Experience with developing and conducting presentations.
  • A valid Driver’s License and the ability to travel throughout the province, and must be clearly identified in your resume or cover letter.


  • Proficiency in verbal and written communication in French.
  • Experience in auditing/accounting practices or forensic examinations and investigations.

Qualified candidates will be required to participate in a written exercise that must demonstrate the applicants’ skills and abilities in the following competencies: conceptual thinking, effective interactive communication, initiative, intercultural and diversity proficiency, partnering and relationship building, outcome focus and strategic orientation. Only those who are successful in the written exercise will be contacted for an interview.

Special Statement

This is an Order in Council appointment under the Ombudsman Act. Such appointments are to be paid at rates of pay and receive benefits equivalent to civil service classifications.

Pay Grade: EC 10
Salary Range: $2,411.00 – $3,014.00 Bi-Weekly

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

All current employees who wish to be considered an internal candidate, please click here.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer For questions or concerns, please contact

Forum of Canadian Ombudsman