Office of the Taxpayers’ Ombudsman’s Annual Report 2018-2019

Office of the Taxpayers’ Ombudsman’s Annual Report 2018-2019

Canada’s Taxpayers’ Ombudsman, Sherra Profit, released her 2018-2019 Annual Report, Breaking Down Barriers to Service on June 11, 2019. As the 11th Annual Report published by her Office, this edition marked the beginning of a new decade since its inaugural publication of the 2008-2009 Annual Report.

The 2018-2019 Annual Report provides a look at the activities and achievements of the Taxpayers’ Ombudsman and her Office, identifies key Canada Revenue Agency (CRA) service issues, examines trends and outlines the most common complaints received from taxpayers and benefit recipients, for the 2018-2019 fiscal year.

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Forum of Canadian Ombudsman