President’s Message

Message from the FCO President

Dear Members and Friends:

At the latest FCO General Assembly held on May 15, 2017, a new Board of Directors was elected for a two-year mandate. I am honoured to have been elected President. I wish to commend the exceptional calibre of all the other Board members.

In a constantly evolving world, the relevance of the ombudsman’s role is increasingly legitimized. We are witnessing growing expectations from citizens toward the various levels of government and major institutions, organizations and corporations. People expect to be treated justly, fairly and kindly; they also want to be able to resolve their disputes via simple, non-conflicting and efficient means.

For several years now, the FCO has been providing its members with in-depth, discerning and incisive training to help them better understand their role and the driving force of fundamental values behind each of their interventions, thereby increasing their efficiency. This will remain our main purpose over the next two years.

In this respect, the FCO has recently signed a collaborative agreement with the International Ombudsman Institute. We trust that this new alliance will provide our members with even more access to high-quality training opportunities.

Every professional association needs the input of its members in order to remain a dynamic organization which serves their interests well. Therefore, your engagement and suggestions are always welcomed. You can write to us at: http://www.ombudsmanforum.ca/en/?page_id=298/

Regards,

Johanne Savard, President, FCO

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