Publications

Case Law

Books of Interest

  • Farrell, Nora J., “The Evolution of the Idiosyncrasy of the Role of the Ombudsman/person in Canada” in The Nature of Inquisitorial Processes in Administrative Regimes – Global Perspectives, Laverne Jacobs & Sasha Baglay (eds.) (Surrey, England: Ashgate Publishing Company) 2013
  • Hyson, Stewart, (ed.) Provincial and Territorial Ombudsman Offices in Canada (Toronto: University of Toronto Press, 2009).
  • Levine, Gregory, J., Ombudsman Legislation in Canada: An Annotation and Appraisal (Carswell, 2012) Book review by Barry Fleming, Q.C., Citizens’ Representative Newfoundland & Labrador
  • Hyson, Stewart, (ed.) Provincial and Territorial Ombudsman Offices in Canada (Toronto: University of Toronto Press, 2009).
  • Jones, Gareth, Conducting Administrative, Oversight and Ombudsman Investigations (Aurora, ON: Canada Law Books, 2009).
  • Levine, GregOmbudsman Legislation in Canada: An Annotation and Appraisal (Toronto: Carswell, 2012).
  • Levine, Greg, “Administrative Justice and the Local Ombudsman” (Chapter 4) in Municipal Ethics Regimes (St. Thomas: Municipal World, 2009).
  • Levine, Greg, “Administrative Justice and the Ombudsman Plan in Canada” (Chapter 3) in The Law of Government Ethics – Federal, Ontario and British Columbia (Aurora: Canada Law Book, 2007).
  • Ziegenfuss, James T. & O’Rourke, Patricia, The Ombudsman Handbook: Designing and Managing An Effective Problem Solving Program (North Carolina: McFarland and Co. Inc., 2010).

Annual Reports Issued by FCO Members

Ombudsman for Bermuda

Bureau du protecteur du citoyen de la Ville de Longueuil

  • July 8, 2016 – Available on the Ville de Longueil website

Ombudsman de Montréal

 

Conference Speeches

Presentations from the FCO/ACCUO joint conference, Halifax, June 9-12, 2013

The following presentations are shared with the permission of the presenters. The views expressed in these presentations reflect those of the presenter(s) and do not necessarily represent the views of the FCO.

André Marin

Dave McNabb

Warren Allmand

Pauline Champoux-Lesage

Nathalie DesRosiers

Liz Hoffman

Howard Kushner

Barb McIsaac

Jean-Claude Paquet

Laura Pettigrew

Catherine Tinker

Speeches from Members

Selected Readings

FCO Liz Hoffman Ombudsperson Research Award Winners

inFo-COm

Forum of Canadian Ombudsman Forum of Canadian Ombudsman