Annual Reports

• Québec Ombudsman – 2018-2019 Annual Report “Public services with excessive requirements”
• City of Gatineau Ombudsman – 2018 Annual Report
• Office of the Taxpayers’ Ombudsman, 2018-2019 Annual Report, Breaking Down Barriers to Service
• Ombudsman for Bermuda, 2018 Annual Report
• Ombudsman de Montréal, 2018 Annual Report: « An Added Value for Montréal »