Courses and Conferences

The Osgoode/FCO Certificate – Essentials for Ombuds – Fall 2020

Registration Now Open

Five-day intensive training collaboration between the Forum of Canadian Ombudsman and Osgoode Professional Development.

Date: September 28 – October 2, 2020

Location
Osgoode Professional Development Centre,
1 Dundas St. W., 26th Floor Toronto, ON

Now in its eighth year

This unique program, both comprehensive and in-depth, is intended to meet the needs of recent appointees to the Ombuds role or Office, as well as providing those with more experience an opportunity to become conversant with both the theory and practice of the Ombuds role, wherever it is located. You will develop a deeper understanding of the requirements and expectations for Ombuds by exploring and examining the myriad of evolving issues and challenges facing those who practise in the Ombuds field today, and by reviewing best practices of Ombuds across the country.

Taught by a highly distinguished faculty of practising Ombuds, lawyers and academics from across Canada, all of whom are leaders in their field, the certificate program will give you the theory, knowledge and practical skills to competently and confidently handle day-to-day challenges as well as more complex issues. The teaching style is a mixture of lectures, group discussion and hands-on practical exercises, providing a rich, interactive learning format.

Program Directors

  • Renée Gavigan, Deputy Ombudsman, Ombudsman Saskatchewan
  • Shirley R. Nakata, Ombudsperson for Students, University of British Columbia

Who Should Attend

  • Ombuds (working in legislated roles or in public and private sector organizations or associations established by policy, Charter, Order-in-Council, etc.)
  • Assistant / Deputy Ombuds, and Directors in Ombuds offices
  • Early Resolution Staff
  • Conflict Resolution Staff working in an Ombuds context
  • Dispute Resolution Officers
  • Fairness Commissioners/ Fairness Practitioners
  • Integrity Commissioners
  • Citizens’ Representatives
  • Investigators / Senior Investigators in an Ombuds context
  • Complaint-handling staff in both private and public sector organizations
  • Public Editors (at newspapers and other media outlets)
  • Legal or other specialized counsel to Ombuds Offices

Questions

Questions on program registration?
Please contact the Registration Team at osgoodepd@osgoode.yorku.ca

Questions on the program content?
Please contact the Program Lawyer: Stéphane McRoberts at smcroberts@osgoode.yorku.ca

Visit Website for details and registration

Forum of Canadian Ombudsman
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