Courses and Conferences

Registration Open for 2021 Sessions:

February 1-2 & 3-4, 2021

For the more experienced Ombuds professional, this new four-day advanced certificate – offered in two distinct modules – will explore and analyze some of the most challenging problems confronting today’s Ombuds.

Leading experts in the field will use a blended-delivery method that includes presentations, group discussion and practical exercises.

Module 1
Complex Investigations and Inside/Outside Perspectives on Ombuds Practice
February 1 & 2, 2021

Module 2
Peer and Self Evaluation of Service and Building Staff Capacity in Ombuds Practice
February 3 & 4, 2021

Choose to register for one, or both. Take advantage of bundled pricing when registering for both. Space is limited to ensure an interactive experience.


Program Directors

  • Nora Farrell, Ombudsperson, Algonquin/Liberty; former Ombudsperson, Ryerson University
  • Nadine Mailloux, Ombudsman, City of Laval

Who Should Attend

Those with three or more years of full-time experience in one of the following roles:

  • Ombuds (working in legislated roles or in public and private sector organizations or associations established by policy, Charter, Order-in-Council, etc.)
  • Assistant/Deputy Ombuds, and Directors in Ombuds offices
  • Senior investigators in an Ombuds context
  • Legal or other specialized

Visit the Osgoode Professional Development website for program and registration details.

Forum of Canadian Ombudsman