Deputy Ombudsman, Manitoba

Deputy Ombudsman

SF4 Senior Officer 4
Manitoba Ombudsman
Manitoba Legislative Assembly
Winnipeg MB

Advertisement Number: 33107
Salary(s): SF4 $103,701.00 – $115,540.00 per year

Closing Date: June 19, 2017

Manitoba Ombudsman is an independent office of the Legislative Assembly of Manitoba and is not part of any government department or agency. The ombudsman conducts independent, impartial and non-partisan investigations. The mission of the office is to promote openness, transparency, fairness, accountability and respect for privacy in the design and delivery of public services.


Conditions of Employment:

  • Must be legally entitled to work in Canada
  • Able to travel within Manitoba
  • Satisfactory Criminal Record Check, Child Abuse and Adult Abuse Registry Checks

Essential skills/expertise:

  • Senior management experience plus post-secondary education in a relevant field (such as law, public administration, humanities, social sciences). An equivalent combination of education and experience may be considered.
  • Demonstrated leadership skills including experience developing collaborative teams, managing performance and managing resources (HR, Finance, IT).
  • Demonstrated ability to work and make decisions independently
  • Extensive experience working in, or closely with, provincial and/or municipal governments with demonstrated understanding of government administrative organization and structures.
  • Extensive experience with the interpretation of legislation, statutes and regulations with a demonstrated understanding of the principles relating to administrative fairness and natural justice.
  • Sound judgment and superior analytical skills to lead and support the investigative process; to identify systemic issues; to determine whether maladministration or wrongdoing has occurred and to determine when formal recommendations should be brought to the Ombudsman for consideration.
  • Demonstrated impartiality and ethical behaviour in decision making, which is essential to preserve the fairness and integrity of the investigative process.
  • Excellent written communication skills, including experience writing various reports with analysis and recommendations for a variety of audiences.
  • Strong verbal communication skills, demonstrated ability to communicate to all levels of the organization and external stakeholders.
  • Excellent interpersonal skills, including the ability to build and maintain working relationships with senior executives and trustees.

Desired skills/expertise:

  • Demonstrated knowledge and understanding of the role of Manitoba Ombudsman.
  • Knowledge of the Ombudsman Act and the Public Interest Disclosure Act.


The Deputy Ombudsman is an executive manager accountable to the Ombudsman for directing and managing a team of professional staff to ensure a high quality of complaint analysis, investigations, decisions and recommendations in accordance with the Ombudsman Act and the Public Interest Disclosure Act. This includes oversight of investigations; joint oversight of the intake unit; inquest recommendation monitoring; provision of leadership; program direction and evaluation; supervision, including performance management; professional development of staff and resource management. The Deputy Ombudsman is responsible for setting and meeting service objectives and standards, supporting strategic planning and leading/assisting in the development of policies and public communications. The Deputy Ombudsman acts in the Ombudsman’s capacity during his/her absence.

Apply to:

Advertisement No. 33107
Human Resource Services
302-386 Broadway
Winnipeg MB, R3C 3R6
Phone: 204-945-7279
Fax: 204-948-3115

Employment Equity is a factor in selection. Applicants are requested to indicate in their covering letter or resumé if they are from any of the following groups: women, Aboriginal people, visible minorities and persons with a disability. We thank all who apply and advise that only those selected for further consideration will be contacted. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

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