Ombudsman des étudiants, Université Dalhousie (Halifax)

Ombudsman des étudiants, Université Dalhousie (Halifax)

le 14 juin 2021

Date limite pour postuler: le 25 juin 2021

(Affiche disponible en anglais seulement)

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our 19,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Founded on the principles of independence, impartiality, confidentiality, informality, accessibility and fairness, the Ombudsperson provides guidance to students in navigating and using University and Dalhousie Student Union policies and processes. This position also promotes the review and discussion of systemic concerns; it brings opportunities for change on policy and procedural matters to the attention of those in authority. The incumbent will consult on existing policies and procedures to facilitate continuous improvement of Dalhousie’s and the Dalhousie Student Union’s policies, procedures, and practices.

Dalhousie has many student-driven policies, and the Ombudsperson must be well versed in all these policies, understand how they intersect, who participates, and guide students and applicable community members.

Key Responsibilities

  • Provide general resource information to all those involved in student-serving processes, including students, administrators, faculty, and staff and make appropriate referrals.
  • Work in a collaborative and complementary manner with Dalhousie Student Advocacy Services, Student Affairs, Human Rights and Equity Services and other relevant offices of the University and Student Union.
  • Maintain an updated website including all necessary information for stakeholders including education and referral information.
  • Design and deliver workshops and resources on key duties, skills and legal principles including fairness in decision-making, bias, challenging communications, restorative approaches, and conflict resolution.
  • Build awareness of the existence and autonomy of the Ombudsperson through development and implementation of communications strategy, orientation workshops and materials.
  • Develop policies, procedures, and practices for the Ombudsperson’s Office in line with the Terms of Reference, Ombud’s best practices and in consultation with the Ombudsperson Advisory Committee (OAC)

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Lien direct: Dalhousie University | Ombudsperson (

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