General Help

You can use the Search Engine to submit queries.

The Site Map is a visual model of FCO site's content. It is organized hierarchically, breaking down the site's information into increasingly specific subject areas.

You can visit the Why a Canadian Forum of Ombudsman page if you would like to learn more about the FCO.

You can click on the umbrella's handle at the bottom of every page to automatically go back to the top of the page.

If you have experienced difficulties while browsing or navigating the FCO site, or have any other questions or comments, please send us an e-mail and we will respond as soon as possible. Please leave enough details so we can reach you if necessary.

Help on Other Issues

How to download PDF files

To read the PDF version you need Adobe Acrobat Reader 5.0 (or later) on your system.

If the Adobe download site is not accessible to you, you can download Acrobat Reader from an accessible page.

If you choose not to use Acrobat Reader you can have the PDF file converted to HTML or ASCII text by using one of the conversion services offered by Adobe.