Suggestions de lecture

  • Hyson, Stewart, (ed.) Provincial and Territorial Ombudsman Offices in Canada (Toronto: University of Toronto Press, 2009).
  • Jones, Gareth, Conducting Administrative, Oversight and Ombudsman Investigations, (Aurora, ON: Canada Law Books, 2009).
  • Levine, Greg, Ombudsman Legislation in Canada: An Annotation and Appraisal (Toronto: Carswell, 2012).
  • Levine, Greg, Administrative Justice and the Local Ombudsman (Chapter 4) in Municipal Ethics Regimes (St. Thomas: Municipal World, 2009).
  • Levine, Greg, Administrative Justice and the Ombudsman Plan in Canada (Chapter 3) in The Law of Government Ethics – Federal, Ontario and British Columbia (Aurora: Canada Law Book, 2007).
  • Ziegenfuss, James T. & O’Rourke, Patricia, The Ombudsman Handbook: Designing and Managing An Effective Problem Solving Program, (North Carolina: McFarland and Co. Inc., 2010).

Rapports annuels