Careers

Deputy Ombudsman / Deputy Public Interest Commissioner, Alberta Ombudsman

February 12, 2024
Deadline to apply:  February 16, 2024

The Deputy Ombudsman / Deputy Public Interest Commissioner (Deputy) is an executive manager accountable to the Ombudsman and Public Interest Commissioner for directing and managing a team of professional staff to ensure a high quality of complaint analysis, investigations, decisions, and recommendations in accordance with the Ombudsman Act and the Public Interest Disclosure (Whistleblower Protection) Act. This includes oversight of investigations; provision of leadership; program direction and evaluation; supervision, including performance management; professional development of staff; and resource management.   More>>>

Manager, Ombudsman Investigations, Manitoba Ombudsman

February 12, 2024
Deadline to apply:  February 16, 2024

Reporting to the Deputy Ombudsman, the Manager, Ombudsman Investigations, is responsible for directing and managing the work of a team of investigators to ensure impartial, thorough, and timely investigations with well-reasoned written decisions and recommendations in accordance with The Ombudsman Act.  The Ombudsman delegates to the Manager the powers of the Ombudsman under The Ombudsman Act, to investigate complaints and review administrative acts, decisions, omissions or recommendations as well as monitoring implementation of inquest recommendations made under The Fatality Inquiries Act.  This includes providing leadership and direction to a division of professional staff who conduct investigations, reviews and audits under the legislation, to ensure high quality investigative decisions and recommendations.    Further to this, the Manager provides analysis, commentary and support to the Ombudsman with respect to policies and legislation as they relate to the administration of government programs to ensure compliance with the principles of fairness.   More>>>

Early Resolution Officer (bilingual), General Unit, Ombudsman Ontario

January 16, 2024
Deadline to apply:  January 31, 2024

As an Early Resolution Officer (ERO), you will be the first point of contact to receive and address complaints. Early Resolution Officers triage and analyze complex cases to clearly identify issues, determine how to resolve complaints, frame issues for escalation, and provide regular reports to senior management.   In addition to receiving complaints by email and letter, EROs take complaints over the phone and in person, at times dealing with complainants who may require special accommodation, or who may be frustrated and distressed by their experience with different government organizations.   More>>>

Investigator (bilingual), General Unit, Ombudsman Ontario

January 16, 2024
Deadline to apply:  March 1, 2024

As an investigator, you will be accountable for investigations from inception to completion, which includes identifying fairness issues; interviewing members of the public, public sector officials, and witnesses; gathering and analyzing information; and writing clear, comprehensive, and persuasive reports. Much of the work also includes using alternate dispute resolution mechanisms and responding to members of the public experiencing personal crisis. Your work will play a crucial role in the development of the Ombudsman’s recommendations to improve the fairness, transparency, and accountability of governance.   More>>>

Investigator & Compliance Review Officer, Yukon Ombudsman

January 11, 2024
Deadline to apply:  The position will remain open until it is filled

The Office of the Ombudsman, Information and Privacy Commissioner (IPC), and Public Interest Disclosure Commissioner (PIDC) is seeking to fill the position of Investigator and Compliance Review Officer on its Informal Case Resolution (ICR) Team.   More>>>

Investigator, Alberta Ombudsman

January 4, 2024
Deadline to apply: January 23, 2024

Reporting to a Manager, Investigations, you will be involved in the office’s intake process, complaint analysis and the early resolution process. You will assist with investigations and/or conduct less complex investigations.  A focus on building positive relationships as you work with various departments is crucial for this role.  More »

Manager of Investigations, Public Interest Disclosure and Manager of Systemic Investigations - Ombudsperson, British Columbia (2 separate permanent positions)

January 3, 2024
Deadline to apply: January 19, 2024 (12:00 noon, PST)

The Manager leads a multidisciplinary team conducting investigations in response to complaints and disclosures about public organizations in B.C., in accordance with the Ombudsperson Act and/or the Public Interest Disclosure Act.    More »

Director, Public Interest Disclosure - Ombudsperson, British Columbia

September 22, 2023
Revised Deadline to apply: October 20, 2023

The Director of Public Interest Disclosure oversees the Public Interest Disclosure (PID) Teams, which are responsible for managing requests for advice, investigating or referring disclosures of wrongdoing and complaints of reprisal under the Public Interest Disclosure Act (PIDA).  More »

Senior Policy Analyst - Office of the Ombud of New Brunswick

September 18, 2023
Deadline to apply: September 29, 2023

The Office of the Ombud for New Brunswick is seeking to fill the position of Senior Policy Analyst.  This is a full-time permanent position.  The Office will also maintain a list of qualified candidates for future full-time or term positions that may become available.  More »